Adnan Jasnaik

Possesses thorough knowledge of computer hardware and software applications. Has a master's degree in information technology and has 6 years of working experience in IT field. Troubleshooting and good interpersonal skills with computer issues. Deploying and managing application in AWS infrastructure with the help of various AWS services and currently associated with Embee Software Pvt Ltd as a Cloud consultant for State Bank Of India (SBI).

Application Support Engineer - IDC TECNOLOGY - Mumbai

(2019 - 2020)

• Worked on Mail Support
• Troubleshoot Application related errors on emails and call
• worked on HPSM ticketing tool
• Updating and installing software as per requirement
• Providing support for Mails related issue

Service Excellence Engineer - Diyar United Company - Kuwait

(2021-10 - 2023-05)

• Working on Microsoft office 365 support
• Active Directory
• Upgrading, installing software
• Troubleshooting Technical errors related for Servers & office 365
• Monitoring servers related alerts from SCOM
• Creating VM, Upgrading and monitoring
• Managing Microsoft Intune enrollment and managing IOS and Android devices
• Handling on Boarding and Provider portal tickets and tasks
• Work on Admin office 365, Outlook related issue, Handling tickets & Provider Portal
• Working On Office 365 Product And Manage User Accounts And Configuration
• Azure Ad, Exchange Online, MFA Reset And Providing Office 365 Subscription (E1, E3)
• User Id Creation & Updating As Per Needed Access In Active Directory
• Troubleshooting All Outlook M365 App Related Issue, Handling Tickets & Provider Portal

Cloud Consultant - Embee Software Pvt Ltd - SBI-GITC, Belapur C.B.D

(2023-06)

Technical Consultant -Cloud Services, For O365. Worked With Embee Software Client Site: SBI-GITC, Belapur C.B.D As Technical Consultant - Cloud Services, For Microsoft O365 And Ad With Microsoft Product And MSIntune, Company Base Is Banking Industry.

• Working On MS-Office 365 Product And Manage User Accounts And Configuration
• Azure Ad, Exchange Online, MFA Reset And Providing Office 365 Subscription (F1 E3,E5)
• User Id Creation & Updating As Per Needed Access In Active Directory
• Troubleshooting All Outlook M365 App Related Issue, Handling Tickets & Provider Portal
• Good Understanding Of PowerShell And Exchange Management Shell
• Creating User Account To Manage Their Access In Ad And OU
• Maintenance User Of More 3 Lakhs+ Entire Company In SBI At GITC, Belapur C.B.D
• Handle The Day-ToDay Problems Of Users Regarding O365 And Email Problems. One Drive Configuration In OWA 365, Office 365 Installation And M365 Desktop Apps, Microsoft Teams, SharePoint Online
• Working As An Intune Support For Android & iOS Device To Enroll In The Intune Service
• Provide Intune Support For Over More Than 150000 Devices + 3.5 Lakhs Users

SSC - Kolhapur - LTT English Medium School (2011)

HSC - Konkan - LTT English Medium School (2013)

BCS - Computer Science - ICS College (2016)

MSC - Information Technology - ICS College (2019)