Affan Patel

Dedicated and vigilant Security Officer with experience in airport and aircraft security operations. Skilled in passenger and baggage screening, access control, surveillance, and emergency response. Known for strong observation skills, professionalism, and the ability to remain calm under pressure while ensuring safety, compliance, and confidentiality.

Security Officer - AKASA AIR (SNV Pvt. Ltd.) - Mumbai, India

(2024-10)

• Conduct passenger and staff screening in compliance with aviation security regulations
• Perform baggage and cargo screening using security equipment
• Monitor access control points and CCTV surveillance systems
• Respond effectively to emergencies and security incidents
• Maintain high attention to detail and accurate security reporting
• Communicate clearly with passengers, staff, and security teams
• Demonstrate integrity, professionalism, and confidentiality at all times

Customer Service Executive - Bird Worldwide Flight Services - International Airport, Mumbai

(2024-01 - 2024-09)

• Assisted passengers with reservations, ticketing, cancellations, and rebooking
• Managed airport check-in, seat allocation, boarding, and gate operations
• Provided accurate information on flight schedules, delays, and airline policies
• Handled customer complaints and special requests professionally
• Assisted with baggage check-in, lost & found, and baggage irregularities
• Supported elderly passengers, unaccompanied minors, and passengers with disabilities
• Coordinated with cabin crew, ground staff, and operations teams
• Maintained accurate passenger records and documentation

Bachelor of Commerce - B.Com - Nirmala College of Commerce, Mumbai (2025-01)

Cabin Crew Training - Evolve Aviation Academy (2023-01)

Higher Secondary Education - St. Mary's Junior College (2022-01)