Afwan Khan

To Obtain an entry-level position in logistics, Procurement, or supply chain management. Where I can utilize my MBA knowledge, improve operational efficiency, and develop my professional skills. Demonstrates proven ability in technical problem-solving, customer engagement to drive business growth. Experienced in fast-paced, team-oriented settings, with a consistent history of building positive, productive client relationship that support increased revenue and long-term loyalty.

KYC Officer at Kotak Mahindra Bank (2022-01 – 2023-12)

• Maintaining customer KYC records in Excel
• Entering and updating customer information accurately
• Preparing daily, weekly and Monthly MIS reports
• Identifying missing documents using Excel filters and sorting
• Using formulas such as SUM, COUNTIF, IF, VLOOKUP, PIVOT TABLES to analyze data
• Detecting duplicate records and ensuring data accuracy

Travel Process (Go Air) at Concentrix (2023-01 – 2023-12)

• Airline Ticketing
• Ticket Reissuance & Refunds
• Flight Reservations
• Planned travel itineraries, including flight schedules, layovers, and fare options
• Assisted customers with domestic and international flight bookings based on travel requirements and budgets
• Advised customers on airline policies, baggage allowances, and travel regulations
• Maintained accurate booking records and processed payments securely
• Processed ticket changes, refunds, exchanges, and travel cancellations in accordance with airline policies
• Helping customers with web check in and seat selection

Master of Business Administration (MBA) in Logistics and Supply Chain Management – Prin. L. N.

Welingkar

Institute of Management Development and Research (We School), Mumbai (2022-01 – 2024-12)

Bachelor of Management Studies (BMS) – Hindi Vidya Prachar Samiti's Ram Niranjan Jhunjhunwala College of Arts, Science & Commerce (Empowered Autonomous), Mumbai (2016-01 – 2019-12)

Higher Secondary Certificate (HSC) in Commerce – Smt. Celine D'Silva Junior College of Commerce, Mumbai (2013-01 – 2015-12)

Schooling – Fatima High School, Vidyavihar, Mumbai (2001-01 – 2013-12)