Agara Muthalvi

Experienced CCM Developer with 5.4 years in the IT industry, proficient in Quadient and OpenText Exstream Designer and Design Manager, Skilled in developing and designing various contracts, policies, letters and forms. Seeking a challenging position in the field of information technology within an organization that fosters personal growth and offers continuous learning opportunities.

System Engineer (SE) - TATA CONSULTANCY SERVICES (TCS)

(2021-03)

Quadient Inspire Developer with expertise in designing, developing, testing, and maintaining customer communication templates. Good experience in working with Banking and Insurance Domains.

• Designed, developed, tested, and maintained customer communication templates using Quadient Inspire Designer, Interactive, Automation, and Scaler.
• Developed personalized customer correspondence including letters, statements, notices, policies, invoices, and regulatory documents.
• Created reusable document components, templates, snippets, and business rules to improve development efficiency and maintainability.
• Worked with XML, JSON, CSV, and database inputs to generate dynamic customer communications.
• Implemented complex business logic using JavaScript and Groovy scripting within Quadient Inspire.
• Designed multi-channel customer communications for Print, PDF, HTML, and Email outputs.
• Performed document composition, template enhancements, defect fixing, regression testing, and production support.
• Participated in the complete Software Development Life Cycle (SDLC), including requirement analysis, design, development, testing, deployment, and production support.
• Performed root cause analysis for production issues and implemented permanent solutions to improve system stability.
• Collaborated with business analysts, QA teams, architects, and stakeholders to deliver customer communication solutions aligned with business and regulatory requirements.
• Conducted code reviews and followed coding standards, security guidelines, and development best practices.
• Supported document migration activities from Documaker to Quadient Inspire by redesigning and validating customer communication templates.
• Configured and maintained batch processing, scheduling, and document generation using Quadient Inspire Automation and Scaler.
• Prepared technical design documents, unit test cases, deployment guides, and release documentation.
• Worked in Agile Scrum methodology, participating in sprint planning, daily stand-ups, sprint reviews, retrospectives, and defect triage meetings.
• Mentored junior developers by providing technical guidance, knowledge-sharing sessions, and code review support.
• Developed and managed document templates using OpenText Exstream (OTX Designer & Design Manager) for enterprise communication solutions.
• Designed and implemented batch, real-time, and interactive documents, including customer letters, statements, and complex forms.
• Utilized Exstream modules such as Advanced Tables, Sections, and Dynamic Content Import to build scalable and reusable templates.
• Handled high-volume document generation and delivery, ensuring performance optimization and accuracy.
• Performed data processing and post-composition activities, including document splitting, sorting, and formatting.
• Mapped and integrated data from multiple formats such as JSON, XML, CSV, and TXT into Exstream templates.
• Implemented CSS styling within Designer to enhance document layout and presentation.
• Developed interactive and personalized customer communications, improving user engagement.
• Provided coding and implementation support for document composition and printing technologies.
• Generated and scheduled batch reports and jobs, ensuring timely delivery of business communications.
• Applied VBScript/JavaScript for scripting, validations, and automation within templates.
• Managed role-based security groups, ensuring proper access control and compliance.
• Collaborated with cross-functional teams to analyze requirements and deliver effective document solutions.
• Demonstrated strong analytical and problem-solving skills in troubleshooting document and data issues.

B.Tech - Biotechnology (2016 - 2020)