Agasthiya Rajendran

Experienced Payment Posting and RCM professional with over 8 years in US Healthcare Revenue Cycle Management, specialising in insurance payment posting, reconciliation, and account accuracy. Skilled in EOB/ERA processing, contractual adjustments, and payment discrepancies. Recent experience includes Dental Payment Posting, focusing on CDT codes and orthodontic payments, complemented by strong analytical and training capabilities.

Senior Payment Posting Analyst – Dental - BLISS EMEQ SOLUTIONS

(2026-01 - 2026-07)

• Handled dental insurance payment posting based on EOBs and ERAs.
• Processed dental and orthodontic payments, adjustments, denials, and remark codes according to payer guidelines.
• Reviewed remittances for allowed amount, paid amount, contractual adjustment, and patient responsibility.
• Processed insurance and patient payments and allocated them to appropriate patient accounts.
• Verified CDT procedure codes, tooth numbers, tooth surfaces, and procedure descriptions during posting.
• Performed payment reconciliation and investigated discrepancies between ERA/EOB information and system postings.
• Researched and resolved unapplied, unidentified, and misapplied payments.
• Maintained high accuracy and productivity while processing high-volume dental payment transactions.

Payment Posting & Quality Control Analyst - TATA CONSULTANCY SERVICES

(2015-07 - 2024-06)

• Conducted quality control reviews and analysed transaction errors to uphold accuracy and compliance standards.
• Maintained 100% accuracy on sensitive client transactions as per client policy.
• Processed insurance payments and adjustments based on EOB and ERA, ensuring timely and accurate postings.
• Managed billing details including allowed amount, paid amount, and patient responsibility to maintain accurate accounts.
• Worked with different payers, dental codes, adjustment codes, offsets, recoupments, and interest amounts.
• Prepared monthly error reports and shared findings with team leads.
• Developed training materials, SOPs, and work instructions for new team members.

Bachelor of Commerce - B.Com - Nazareth College of Arts and Science Chennai