Agata Mudi Ganapati

Program Operations and Project Coordination professional with 2+ years of experience supporting assessment, learning, and talent development programs for corporate clients. Experienced in coordinating end-to-end program execution, maintaining project documentation, tracking progress, preparing MIS reports, and collaborating with clients, HR teams, trainers, and cross-functional stakeholders. Proven ability to manage multiple concurrent programs involving 50–500+ participants while ensuring timely delivery, operational efficiency, and stakeholder satisfaction.

Operations Associate (Program Delivery & Project Operations) - Think Talent Services

(2024-07)

Talent Management Consulting

• Drive the execution of 5–7 assessment and development centres, learning programs each week through effective scheduling, participant onboarding, stakeholder communication, and milestone tracking.
• Coordinate end-to-end implementation of learning initiatives involving 50–500+ participants, collaborating with clients, HR teams, trainers, assessors, and internal stakeholders to ensure seamless delivery.
• Build & maintain program trackers, MIS reports, and operational dashboards to monitor progress, track timelines, identify risks, and support informed decision-making.
• Coordinate project review activities, follow up on action items, and resolved scheduling conflicts to keep multiple concurrent programs on track.
• Resolve participant queries and service requests through Freshdesk, achieving 98% SLA compliance while maintaining a high standard of stakeholder support.
• Improve coordination efficiency by 20% by standardizing follow-ups, strengthening communication, and streamlining execution tracking across concurrent programs.
• Present structured delivery updates and operational insights that supported project planning and execution readiness.
• Serve as the primary point of contact for multiple programs, consistently delivering projects within agreed timelines while maintaining quality standards.

Operations Intern - Think Talent Services

(2024-03 - 2024-06)

• Supported talent management projects by coordinating feedback & engagement surveys, campus assessments, VILT sessions, participant onboarding, stakeholder communication, and execution tracking.
• Maintained participant databases, readiness reports, and operational trackers to improve delivery preparedness, progress visibility, and reporting accuracy.

IoT Intern - Appleton

(2021-09 - 2022-04)

• Coordinated technical workshops and educational initiatives across universities and colleges, while collaborating with research teams to develop video-based educational content and learning resources.

Robotics Trainer - Electropro

(2019-11 - 2020-05)

• Assisted in designing and delivering robotics learning programs for school and college students, while collaborating with technical teams to review training content and improve learning delivery effectiveness.

Internet Assessor (Freelance) - Lionbridge

(2019-06 - 2019-11)

• Evaluated search engine results for relevance, accuracy, and content quality and delivered structured feedback to improve user experience

Master of Computer Applications - Andhra University (2020)

Bachelor of Science - Adikavi Nannayya University (2018)