Aisha Khan

Dedicated employees looking to transition within the company to apply strong interpersonal skills and an in-depth understanding of values to improve customer satisfaction.

Retail Assets CSE / Cross-trained in Liabilities, F1, S2S desk at IDFC First Bank Ltd (2023-01 – Present)

Ideally joined IDFC as a retail assets CSE to handle customer queries on call. Cross trained in Liabilities, F1 and currently working in S2S desk.

• Rated 4 and above in all assessment years
• Have been generating 1 Cr Plus revenue in Xsell in consecutive months since March 2025 till date

Pharmacist Executive at Medlife Pvt. Ltd

Pharmacist Executive handling inbound/outbound processes, refilling, cold calling, and managing a team of 20+ members.

• Worked towards upsell as well as towards excellence in customer service parameters

Front Desk / Subscription Customer Handler / Mentor at PharmEasy

• Worked in Front Desk to assist customers
• Was later promoted to handling subscription customers and in the digitization team
• Promoted as a mentor in the last 8 months of the tenure at PharmEasy

Pharmacist at Dhani Healthcare

Pharmacist in digitization process, customer care, grievance portal (Consumer Health Ministry), and MIS team.

SSC (2010-03)

HSC (2012)

Diploma in Pharmacy in Pharmacy – SNDT Mumbai, Juhu

Bachelor of Pharmacy in Pharmacy