ANALYST I INFRASTRUCTURE SERVICE
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Motivated and detail-oriented SAP BASIS Consultant with hands-on experience in reactive support and system administration. Seeking a challenging opportunity to leverage my technical expertise while continuously upskilling in emerging SAP technologies such as S/4HANA, cloud platforms, and automation tools. Eager to contribute to a dynamic team and grow into a more strategic and impactful role within the SAP ecosystem.
Service Delivery and Excellence | Quality and Performance
(2021-04 - 2022-07)
Assisted in quality and performance for 1 year as a junior. Created and maintained Incident and Problem reports.
Analyst II Infrastructure Service | SAP BASIS
(2022-08 - 2023-12)
In Reactive support Team as a L1 member, worked with SNOW tool for Incident management. Monitored the performance of the SAP system. And awarded with CHAMP award for the contribution.
Analyst I Infrastructure Service | SAP BASIS
(2024-01)
Involved in change activities like System restart, SSO renewal, SPAM/SAINT update, co-files and data files along with Incident management.
Bachelor of Technology - Computer Science and Engineering - Kalasalingam Academy of Research and Education (2017 - 2021)
Intermediate - Hilton Matric Hr. Sec. School, Courtallam (2015 - 2017)
High school - Sri Parasakthi Vidhyalaya, CBSE, Courtallam (2004 - 2015)