Aishwarya Rane

HR professional with 10+ years in HR operations, employee relations, and process improvement within a 14,000+ employee regulated organization. Proven track record resolving complex and sensitive employee escalations within SLA, driving service delivery improvements across HRMS platforms (SuccessFactors, Metis), and partnering with stakeholders PAN India across 4 business units. Experienced in identifying process gaps, redesigning vendor and operational workflows, and building MIS dashboards for leadership visibility.

Building technical fluency (Power BI, SQL) to support data-driven operations work.

Human Resources Business Partner - Sun Pharmaceutical Industries - India

(2023-03)

• Act as escalation point for complex, confidential employee matters — managing 100+ high-priority cases with 60% resolution within SLA, directly consulting with stakeholders to resolve sensitive issues.
• Partner with business leadership PAN India across 4 business units, aligning HR service delivery and reporting with evolving business priorities.
• Drive employee relations and conflict resolution for 5,000+ employees, identifying root-cause issues and implementing manager-coaching interventions that cut leadership escalations by 20%.
• Own HR data integrity and systems administration across SuccessFactors and Metis HRMS for 14,000+ employees, supporting audit-readiness and process governance.
• Advise business leaders on HR policy, disciplinary processes, and org changes, ensuring 100% compliance with statutory and internal governance standards.
• Lead workforce planning and headcount forecasting, closing 1,000+ open roles (2024–2025) through cross-functional coordination with hiring managers.
• Redesign performance management cycle processes for 1,000+ employees, driving on-time completion from baseline to 85% through manager calibration coaching.

Team Coordinator – HR - Six Sigma Softsolutions Pvt Ltd

(2017-05 - 2023-03)

• Coordinated HR operations and onboarding for 10,000+ new hires across nearly 6 years.
• Identified and resolved bottlenecks in background verification workflow, redesigning vendor coordination process to bring average turnaround down from baseline to 3–5 days for 50–60 candidates monthly.
• Managed onboarding documentation and compliance checks for 1,500+ candidates, maintaining a 90% error-free documentation rate.
• Served as primary escalation point between clients and internal HR team, resolving monthly service issues while maintaining strong client satisfaction.
• Supported recruitment coordination for 100+ open positions annually, contributing to a reduction in average time-to-fill.

Data Associate - Pratham Education Foundation

(2015-08 - 2017-04)

• Built and maintained MIS dashboards and reports used by program teams to track key operational metrics — foundational experience for data-driven reporting and KPI visibility.
• Managed and maintained program and beneficiary data for 50+ records, ensuring 100% data accuracy for internal and donor reporting.
• Coordinated with field teams across 35 locations to standardize data collection processes, reducing reporting errors by 80%.
• Supported leadership with data analysis for periodic reports informing program and resource allocation decisions.

Integrated PG Program - Human Resource Management - Welingkar Institute of Management, Mumbai

B.Com - Mumbai University