Analyst (Global Onboarding & Compliance for APAC Region) - Blackrock
(2025-09)
- Managed end-to-end Background Verification (BGV) process for new hires across APAC countries ensuring compliance with local labour and data privacy laws along with vendor management.
- Liaised with multiple third-party vendors and internal stakeholders to ensure timely completion of pre-employment checks within defined SLA.
- Analyzed BGV data to identify trends, escalation patterns, and vendor performance, preparing monthly dashboards and reports for leadership review.
- Drove process improvement initiatives, optimizing workflow and reducing verification discrepancies across multiple countries.
- Supported audit and compliance reviews by providing detailed documentation and process insights.
- Handled complex case escalations, collaborating with regional HR and vendor partners to resolve issues promptly for timely onboarding.
- Operated efficiently within Workday, ServiceNow, and SAP SuccessFactors to track candidate status, update verification details, and maintain data integrity.
- Initiated and monitored BGV cases through ServiceNow workflows, ensuring timely case resolution and adherence to SLA timelines.
- Maintained accurate and up-to-date employee and candidate records in Workday and SuccessFactors, ensuring seamless HR data flow from onboarding to verification stages.
- Supported monthly payroll processing by validating employee records, ensuring BGV completion, and coordinating with payroll and HR teams to address data discrepancies.
- Published monthly HR operations and BGV reports, summarizing SLA adherence, vendor performance, and verification status for leadership review.
TA Operations Specialist (Global Onboarding & Compliance) - Ericsson India Global Services Pvt. Ltd
(2023-08 - 2025-09)
- Spearheaded onboarding and BGV operations for new hires across 12+ countries, ensuring seamless Day 1 readiness.
- Built strong partnerships with hiring teams, vendors, and auditors to ensure process compliance and SLA fulfillment.
- Designed and implemented new SOPs for background verification, reducing turnaround time and improving candidate experience.
- Coordinated access provisioning (laptops, ID cards, systems) to enable faster integration of new joiners.
- Reduced onboarding lag by 20% through automation and vendor alignment.
- Played a key role in international compliance audit success with zero non-conformities.
Executive – Human Resources (Onboarding & Talent Experience) - HCL Technologies
(2019-06 - 2023-08)
- Acted as a primary HR liaison for new joiners, managing end-to-end onboarding and BGV clearance for large-scale intakes.
- Partnered with hiring managers and talent acquisition to align onboarding plans with workforce needs.
- Supported talent engagement by initiating smoother pre-onboarding communication and process touchpoints.
- Awarded "Star Performer of the Quarter – 2022"
- Recognized "Best Customer Centricity" for superior candidate experience
- Awarded as Best Stakeholder management
HR Executive (Talent Operations & Reporting) - IDC Technologies (Client – HCL Technologies)
(2019-06 - 2020-10)
- Collaborated with recruitment and compliance teams for onboarding documentation, BGV, and audit readiness.
- Managed HR reports and performance trackers for onboarding SLA metrics.
