Ajay Kavitha

DevOps Engineer with 2+ years of hands-on experience supporting production AWS cloud infrastructure, CI/CD pipelines, GitOps-based Kubernetes deployments, containerized microservices, secrets management, database administration, and multi-data-center operations — including infrastructure for payment platforms (SparrowPay). Experienced across the full toolchain of source control (GitHub, Bitbucket), CI/CD (Jenkins, GitHub Actions), IaC (Terraform), GitOps (Argo CD), containers (Docker, Kubernetes, Helm), monitoring (OpenSearch, Prometheus, Grafana, CloudWatch), and automation scripting (Bash, Python). Focused on production reliability, incident troubleshooting and root cause analysis, and scalable deployment workflows for high-availability, compliance-sensitive systems.

DevOps Engineer at SurveySparrow (2025-10 – Present)

• Deployed and maintained infrastructure for SparrowPay, SurveySparrow's payment platform, using Terraform across VPC, EKS, RDS, and IAM — direct hands-on experience with payment-platform infrastructure, access control, and reliability requirements.
• Built and monitored the complete SparrowGenie infrastructure using Infrastructure-as-Code (Terraform) across VPC, EKS, RDS, OpenSearch, ClickHouse, and Redis.
• Adopted GitOps workflows using Argo CD to manage Kubernetes application deployments, improving release consistency, auditability, and rollback speed.
• Administered source code repositories across GitHub and Bitbucket, and managed Jenkins CI/CD pipeline upgrades and microservice deployment workflows, including build validation and release coordination.
• Wrote Bash and Python automation scripts for backup routines, health checks, and deployment tasks, reducing manual operational overhead.
• Administered production RDBMS/NoSQL data stores (RDS, OpenSearch, ClickHouse, Redis), managing backups, scaling, and performance tuning.
• Integrated HashiCorp Vault with a live Kubernetes cluster to strengthen secrets management for production workloads.
• Handled multi-data-center deployments and Kubernetes cluster upgrades using a blue-green approach, and investigated production incidents through log analysis and root cause analysis to minimize downtime.
• Worked on SparrowDesk infrastructure and deployment layers (CSAT, Help Center), standardizing Kustomize manifests across environments; built internal debugging agents (Hive and Bolt) to help sales teams investigate customer issues faster.

System Engineer at Rheo AI (2024-07 – 2025-09)

• Developed GitHub Actions CI/CD pipelines across Dev, QA, and Production with deployment gates and automated security checks.
• Built CloudWatch alarms and dashboards for infrastructure usage, service health, performance trends, and cloud cost optimization.
• Automated S3 backup and snapshot processes for critical data to strengthen recovery readiness and operational compliance.
• Managed Docker images in Amazon ECR, including image versioning, push/pull automation, and container deployment integration.
• Implemented ETL workflows with Elasticsearch/OpenSearch and Kubernetes to process logs and push structured outputs to S3.
• Created Grafana dashboards integrated with Prometheus and CloudWatch for real-time infrastructure observability and troubleshooting.
• Designed Kubernetes resources for video-processing workloads, including namespaces, RBAC, pod affinity, and usage monitoring.
• Prepared deployment runbooks, process documentation, and change-management notes for repeatable DevOps workflows.

Bachelor of Engineering – Bannari Amman Institute of Technology (2021 – 2025)