Ajay Kumar Cg

Functional QA Lead with 15+ years of experience across Functional Testing, Test Leadership, Regression, Integration, API, Data Validation, and Reporting. Proven record of managing end‑to‑end QA cycles, leading teams, ensuring quality delivery across multiple domains (Insurance, Pharma, Public Transit, Digital & Telecom). Over the last 2 years, gained hands‑on UI Automation exposure using Selenium WebDriver, Cucumber (Gherkin), TypeScript, Git, and Jenkins — primarily in existing frameworks, enabling hybrid QA capability.

Strengths include test strategy, requirement analysis, coordination, stakeholder communication, UAT support, defect triage, and quality governance. Adept at working across Agile and Waterfall delivery models.

Automation Tester (Hybrid QA) – Insurance Domain at Accenture (2024-05 – 2026-01)

Supported UI automation using Selenium WebDriver + BDD (Cucumber/TypeScript). Alongside automation, contributed to functional AT testing as assigned.

• Authored Gherkin feature files, updated step bindings, and executed automation in Jenkins.
• Performed automation defect analysis and fixes within existing framework.
• Collaborated with offshore cross teams for regression automation runs.

QA Engineer – Automated IT Service Operations (INO) at Accenture (2022-11 – 2024-03)

Owned functional QA for automated IT workflows (Monitoring, Predictive Failure, Ticket Triage, Digital Assistant).

• Performed end‑to‑end flow testing and data validation.
• Maintained regression suite and test data readiness.
• Delivered daily QA status updates and defect metrics.

L2 Support Lead / IT Service Owner – Pharma at Accenture (2019-11 – 2022-09)

Managed application support operations across multiple apps.

• Performed functional validations for CRs, enhancements, and fixes.
• Coordinated with vendors, clients & cross-functional teams.
• Ensured governance, compliance, audit readiness, and UAR management.
• Provided weekly metrics, RCA summaries & SLA tracking.

Test Lead – Metrolinx / Presto (Device Testing) at Accenture (2018-07 – 2019-08)

Led SIT/SIT2 cycles, managed daily QA operations for device & integration testing.

• Ensured environment readiness, regression suite maintenance, and test reporting.
• Single point of contact for QA status to stakeholders.

Senior Analyst / Test Lead – Pharma Client at Accenture (2014-11 – 2018-04)

Led 5–8 member functional QA teams for monthly and quarterly releases.

• Created RTMs, test scenarios, test cases, execution plans, triage support.
• Contributed to automation feasibility by breaking down user scenarios for automation team.
• Provided training and onboarding for new QA analysts.

Senior Analyst– EMC at Accenture (2010-07 – 2014-06)

Worked across Agile sprints (2 weeks).

• Performed functional, UI, regression, e2e testing activities.
• Prepared data set for automation and performance testing.

Test Engineer – Sales/Invoice & Inventory System (2008-01 – 2010-12)

• E2E functional testing, defect reporting, data setup, and post‑deployment support.

B.Sc – Sahyadri Science college, Kuvempu University

M.Sc in Computer science – Jnana Sahyadri, Kuvempu university