Ajay kumar R

Over all 6 years of experience, including 5 years in order management and supply chain operations. Strong expertise in stakeholder management, cross-functional collaboration, vendor relationships, ERP systems, inventory management, and logistics coordination. He has a proven track record of optimizing workflows, meeting sales targets, and delivering results in high-pressure environments. SAP MM Consultant with hands-on experience in SAP S/4HANA, specializing in Procure-to-Pay cycle.

Strong

Knowledge of procurement, inventory management, and invoice verification processes. Experienced in configuration master data and executing real-time business scenarios. Quick learner with a solid understanding of business process mapping into SAP systems.

Order Specialist (Senior Analyst) - HCL TECHNOLOGY PVT LTD

(2021-07 - 2025-10)

• Managed order processing using SAP, including creation, tracking, and monitoring of purchase orders to ensure accuracy and timely fulfilment.
• Analyzed business requirements to improve logistics systems and supply chain efficiency.
• Used Excel and SharePoint for data extraction, KPI analysis, and dashboard reporting to support decision-making.
• Coordinated with suppliers, warehouses, and logistics partners for timely order fulfilment.
• Monitored order statuses, resolved delays, and ensured smooth supply chain operations.
• Collaborated with vendors and cross-functional teams using tools like Zendesk, ACE, and SAP for sales analytics and supply chain visibility.
• Generated weekly and monthly KPI reports on order accuracy, fulfilment time, and inventory turnover.
• Implemented process improvements to reduce errors and streamline workflows.

Order Specialist (Analyst) - WUERTH INDIA PVT LTD

(2019-09 - 2020-12)

A motivated and customer-focused Inside Sales and Customer Support Specialist with a proven track record in driving revenue growth and ensuring customer satisfaction. Over 1 year of experience in managing sales inquiries, account management, and order fulfilment processes. Skilled in upselling, client relationship management, and collaborating with cross-functional teams to achieve business goals.

Proficient in CRM systems, sales reporting, and resolving issues with a solution-oriented approach, with knowledge of tools like SAP, DIALER, CRM, and EYE BEAM.

• Responsible for selling products/services using virtual communication tools, managing sales data, processing orders, and maintaining customer relationships.

System Admin/ Transmission Engineer - MOON VISION PVT LTD

(2017-02 - 2018-04)

An adaptable IT professional with 1 year of experience as a System Administrator and Transmission Engineer, skilled in managing enterprise IT infrastructure and telecom transmission systems.

• Proficient in monitoring, maintaining, and troubleshooting network hardware, software systems, and transmission links, as well as configuring LAN/WAN networks, firewalls, routers, and switches.
• Experienced in providing technical support, user training, and resolving system/network incidents efficiently.

B. Tech - Information Technology - Jaya Engineering College Tiruvallur, India (2017)