Ajay Setlem

Results-driven Production Manager & Operations Leader with 7+ years of experience in manufacturing, textile, and high-volume fulfillment environments across Germany, the USA, and India. Proven track record in production and capacity planning, team coordination, KPI-driven performance, ERP/WMS systems, Lean process improvement, quality compliance, and continuous improvement. Experienced in leading daily operations, reducing waste and lead time, improving throughput, and driving health, safety and quality standards.

Adept at cross-functional collaboration with logistics, maintenance, procurement, and quality teams in fast-paced production environments.

Warehouse Supervisor – Tech-Driven Fulfillment (ERP/WMS Operations) at Picnic (2025-02 – 2026-01)

Support daily production-style operations in a high-volume fulfillment environment, ensuring workflow stability and on-time execution.

• Support daily production-style operations in a high-volume fulfillment environment, ensuring workflow stability and on-time execution.
• Maintain 98–99% inventory accuracy using ERP/WMS systems, supporting stock integrity and production continuity.
• Prepare KPI dashboards and performance reports (productivity, accuracy, delays) for supervisors to drive improvements.
• Identify bottlenecks, escalate deviations, and support root cause analysis to protect service levels during daily operations.
• Coordinate with transport, inbound, outbound, and floor teams to ensure smooth material flow across operational shifts.

Career Development & Supply Chain Support (Contract / Freelance) at Various Manufacturing Units (2022-08 – 2024-09)

Supported production planning, material coordination, and dispatch scheduling for small manufacturing units.

• Supported production planning, material coordination, and dispatch scheduling for small manufacturing units.
• Built Excel dashboards to track stock, orders, delays, and performance - improving visibility by 30% for operational planning.
• Coordinated supplier communication, aligned delivery timelines, followed up on delays, and synchronized dispatch schedules - reducing lead times by 15–20% across production cycles.
• Tracked KPIs including OTIF, stock accuracy, and throughput to support management decisions with data insights.

Production Manager – Planning, Coordination & Team Leadership at Zielwear Inc (2020-01 – 2022-07)

Led end-to-end production planning for 10–15 product lines, coordinating procurement, manufacturing, and supplier timelines.

• Led end-to-end production planning for 10–15 product lines, coordinating procurement, manufacturing, and supplier timelines.
• Supervised production workflows, conducted stand-ups, issued schedules, and tracked KPIs (output, lead time, delays, rework).
• Improved throughput by 20% and reduced production lead times by 10–15% through workflow optimization and capacity alignment.
• Partnered with quality and sourcing teams to maintain quality compliance and minimize production risks across daily operations.
• Supported workforce planning, task allocation, and performance monitoring across teams to improve productivity.
• Coordinated daily production priorities with maintenance, quality, and logistics to prevent downtime and meet targets.

Production & Quality Support – Process & Data Coordination (Contract / Freelance) at Various Companies (2019-03 – 2019-12)

Tracked production workflows, deviations, and quality documentation while maintaining compliance records and operational logs.

• Tracked production workflows, deviations, and quality documentation while maintaining compliance records and operational logs.
• Coordinated with suppliers and shop-floor teams to ensure on-time output and schedule alignment.
• Supported root-cause reviews and process updates to reduce recurring issues and improve production flow.

Production Coordinator – Procurement & Scheduling Support at Urban Outfitters (2018-10 – 2019-02)

Supported seasonal production planning for 50+ SKUs by coordinating timelines, order priorities, and schedules across teams.

• Supported seasonal production planning for 50+ SKUs by coordinating timelines, order priorities, and schedules across teams.
• Managed material availability by aligning supplier schedules, order quantities, and delivery plans to prevent production delays.
• Tracked deliveries and followed up with vendors to ensure on-time arrivals and smooth production flow.

Freelance Inventory & Production Support at Freelance Consulting (2014-08 – 2015-06)

Coordinated production schedules and material tracking to ensure timely workflows and minimize production delays across teams.

• Coordinated production schedules and material tracking to ensure timely workflows and minimize production delays across teams.
• Maintained documentation and performance reports to support process improvement and operational decision-making.
• Supported supplier follow-ups and basic inventory checks to improve material availability and production continuity.

Master of Business Administration in MBA – Lindsey Wilson College (2022-12)

Master of Science in Textile Engineering – Philadelphia University (2018-05)

Bachelor of Technology in Textile Technology – Osmania University (2014-05)