Pharmacy Incharge - Thunga Hospitals Pvt Ltd - Mumbai, India
(2022-04)
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Verified prescriptions and drug labels, documents and packages.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Store Manager - Wellness Forever Medicare Pvt Ltd - Mumbai, India
(2016-06 - 2022-03)
- Trained and mentored associates to teach daily tasks and procedures.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Updated and maintained store signage and displays.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
Pharmacist - Shree Ramdev Medical - Bhayander, India
(2014-06 - 2016-05)
- Checked prescriptions for proper contents and labeling.
- Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
- Recommended over-the-counter medications for patients after assessing symptoms.
- Counseled patients on appropriate use of over-the-counter and prescription medications.
Pharmacist - Mira Chemist - VASAI, India
(2013-09 - 2014-04)
- Checked prescriptions for proper contents and labeling.
- Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
Junior Officer - Ipca Laboratories Ltd - Silvassa, India
(2011-08 - 2013-08)
- Gathered data and information on RM products, Stability Checks for presentations, reporting and internal review by senior executives.