Floor Supervisor - PPS MOTORS PVT. LTD. - Singrolly (M.P.)
(2022-10 - 2023-12)
Authorized Dealer Bharatbenz
- Attending the critical issues provide technical solutions to reduce the breakdown of Tipper engine increase the customer satisfaction.
- Ensure the availability of required tools with dealers engineer deputed for customer support.
- Ensure the calibration of diagnostic tool.
- Conducted customer training Programs.
- Solve issue regarding manpower; tools; spare parts; maintenance & Break down of HDT Trucks.
- Improve customer satisfaction & achieve service support excellence for customer.
- Attend customer complaint according to priority basis, to study the failure for applicability of warranty, attend complaint under quick serve concept
Warranty Incharge - SAINATH RASTOGI AUTOLINES - Satna (M.P.)
(2024-02 - 2025-05)
Authorized Dealer Ashokleyland
V&M Assistant Incharge - SUROJ BUILDCON PVT. LTD. - AIRTEL NEXA DATA CENTER BANGLORE
(2025-12)
- Managing field staff with proper rooster and handling to them in chain-age.
- Coordinating field staff and guiding them in case of any problem
- Daily vehicles & machines sheet report.
- Taking care of plant machinery equipment's.
- Preparing job sheet of vehicles & machines.
- Responsible for attending vehicles at workshop.
- Handling all Off-Road vehicle complaints
- Responsible to open vehicle job cards and warranty claims.
- Handling major Engine related complaints as an expert.
