Senior Manager (Branch Banking- Business Loan) at HDFC BANK LTD (2024-02 – Present)
- Sourced and onboarded new clients for Business loan products through Sales Executive, Bank Branch referrals and open market activities
- Taking care 10 HDFC Bank Branches of South Delhi Cluster
- Assessed creditworthiness of applicants and coordinate with credit teams for proposal evaluation and sanctioning
- Hiring/ training/ managing a high performing team to achieve the monthly/yearly target
- Collaborated with internal teams including credit, operations and legal to ensure timely disbursement and compliance
- Conducted financial analysis of business balance sheet, Income statements and Bank statements to evaluate loan eligibility
- Promoted cross-selling of Banking products like current accounts and insurance
Cluster Sales Manager (Branch Banking- Retail Credit Card) at AXIS BANK LTD (2018-07 – 2024-01)
- Manage Credit card sales through a 25 (Including 2 Team Leaders) members team, and would responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products through a defined channel of acquisition – Branch, Corporate
- Taking care 20 Bank Branches Noida Cluster
- Engaging with channel partners to build relationships, and delivering a positive customer experience while acquiring new customers
- Hiring/ training/ managing a high performing team to achieve the target
- Ensuring all performance standards are met viz. business targets, controls and compliance
- Provide regular updates to supervisor on the performance and monitoring of key parameters
- The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered
Sales Manager (Customer Value Management & Digital Banking) at KOTAK MAHINDRA BANK LIMITED (2016-02 – 2018-07)
- Handling a team size of 10 on roll Assistant Manager
- Taking care of Delhi-2 region in which more than 25 Bank branches come
- Responsible to digitally activation to all the mapped Bank customers
- Focusing on customer engagement with the Bank to cross sell the Product like CASA/MF/ LI/GI/ Investment account Etc
- Liaise with Branch Managers and implement initiatives to increase customer coverage and cross-sell of products / services through CVM channel Focusing on customer engagement with the Bank to cross sell the TPP
- Provide regular updates to supervisor on the performance and monitoring of key parameters
- Coordinate & Motivate the sales team to achieve the assigned target
- Ensure adhere to the defined sales process, KYC guidelines and rules of the company
- Monitoring and educate to the team with the current market updates
TEAM LEADER (Branch Banking) at AXIS SECURITIES LTD. (2013-02 – 2016-02)
- Handling a team size of 10 on roll sales executives
- Taking care of more than 18 branches of AXIS BANK LTD
- Coordinate & Motivate the sales team to achieve the assigned target
- Create an environment orientated to trust, open communication, creative thinking and cohesive team effort
- Provide the product training to the AXIS BANK employees
- Regular interaction with various Bank employees across all levels at the location assigned
- Responsible for the business target for my team
- Generate good quality business through the sales executives for the set location
- Ensure adhere to the defined sales process, KYC guidelines and rules of the company
- Monitoring and educate to the team with the current market updates
- Report to the Circle Manager periodically on team and individual work accomplishments, problems, progress in mastering and work processes, and individual and team training needs
- Send daily, weekly and monthly team reports to our Circle Manager
ASSISTANT MANAGER – (BANK CHANNEL) at KOTAK SECURITIES LTD (2010-02 – 2012-06)
- Handling three Branches Of Kotak Mahindra Bank Ltd
- Generate Trading and Demat business from Bank's Relationship Managers, Relationship officers and monitoring sales team also
- Coordinate & Motivating sales and Branch team
- Provide on the job training to the Branch and Sales team
- Generate & drive good quality business for the set location
- Give the complete presentation to the customer regarding equity product and guide right investment path to the customer
- Create strong relationship with the Bank employees at all levels
- Provide after sales services to the customer like Activation of trading Account, Provide equity advisor, and resolves customer queries etc
- Handling Documentation (KYC According to SEBI & RBI)
