Ajinkya Rahate

Dedicated and customer-focused Retail & Hospitality Professional with 6+ years of experience in food service operations, retail store management, customer engagement, POS operations, and hospitality services across high-volume environments including IKEA and Starbucks. Skilled in customer satisfaction, food safety compliance, cash handling, inventory coordination, complaint resolution, team collaboration, and operational efficiency. Proven ability to maintain hygiene standards, deliver service excellence, support shift operations, and manage fast-paced customer-facing environments while ensuring quality assurance and workplace safety.

Strong communication, multitasking, and problem-solving abilities with expertise in retail operations, guest experience management, and frontline service delivery. Seeking an opportunity to contribute operational excellence and customer service expertise to a growth-oriented organization.

Food Coworker - IKEA Home Furnishing - Navi Mumbai

(2020-03 - 2026-01)

• Food Service Operations: Managed food preparation and serving activities while maintaining IKEA quality standards and operational procedures.
• Food Safety Compliance: Ensured adherence to hygiene, sanitation, health, and workplace safety regulations in dining and kitchen areas.
• Customer Service Excellence: Delivered efficient customer support and positive guest experiences in a high-footfall retail environment.
• Inventory Coordination: Assisted in stock monitoring, replenishment activities, and operational support to ensure uninterrupted service.
• Team Collaboration: Coordinated with team members and supervisors to maintain smooth daily operations and service efficiency.
• Operational Maintenance: Maintained cleanliness, organization, and quality standards across food counters and customer dining spaces.

Senior Barista - Tata Starbucks - Koram Store / Airoli Store / Viviana Store

(2018-09 - 2020-03)

• Beverage Preparation: Prepared and served beverages according to Starbucks quality, presentation, and customer service standards.
• POS Operations: Managed billing, cash handling, and customer transactions accurately during high-volume operational hours.
• Customer Relationship Management: Handled customer queries and complaint resolution to improve customer satisfaction and retention.
• Shift Support Operations: Assisted supervisors in daily store operations, task coordination, and service quality management.
• Team Training Support: Guided junior baristas on beverage preparation, hygiene standards, and customer interaction procedures.
• Workplace Hygiene Management: Maintained store cleanliness, sanitation standards, and compliance with food safety protocols.

Higher Secondary Certificate - H.S.C. - JVM Junior College (2015)

Secondary School Certificate - S.S.C. - Smt. Radhikabai Meghe Vidyalaya (2013)