Ajit Dubey
Application/Linux support engineer
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About
Linux Support Engineer with hands-on experience in managing and troubleshooting live production environments, supporting telecom VAS applications. Skilled in Linux server administration, SQL, incident management, and root cause analysis.
Experience
Linux / VAS Support Engineer (Trainee) at Telemune Software Solutions Pvt. Ltd. (2025-08 – Present)
- Monitoring and supporting 24/7 live Linux production servers
- Troubleshooting real-time telecom VAS services: Missed Call Alert (MCA), BeepCall, Voicemail Systems
- Performing log analysis (application & server logs) for issue diagnosis
- Writing SQL queries for data validation, debugging, and reporting
- Handling incident tickets, escalation, and SLA tracking
- Performing service restarts, health checks, and basic server-level fixes
Industrial Training - IT Department at Jindal Stainless Limited (JSL)
- Gained hands-on experience in IT infrastructure support, including system installation, software configuration, and troubleshooting
- Learned practical skills in incident handling, documentation, and coordinating with senior IT engineers
Python Developer Intern at Elite Tech
- Developed & tested web applications, ensuring smooth performance & deployment
Education
Bachelor of Technology in Information Technology – Chandigarh Engineering College, CGC Landran
Diploma in Computer Engineering – Government Polytechnic
Intermediate (12th) – OP Jindal Modern School, Hisar
Matriculation (10th) – OP Jindal Modern School, Hisar
