Ajit Dubey

Linux Support Engineer with hands-on experience in managing and troubleshooting live production environments, supporting telecom VAS applications. Skilled in Linux server administration, SQL, incident management, and root cause analysis.

Linux / VAS Support Engineer (Trainee) at Telemune Software Solutions Pvt. Ltd. (2025-08 – Present)

• Monitoring and supporting 24/7 live Linux production servers
• Troubleshooting real-time telecom VAS services: Missed Call Alert (MCA), BeepCall, Voicemail Systems
• Performing log analysis (application & server logs) for issue diagnosis
• Writing SQL queries for data validation, debugging, and reporting
• Handling incident tickets, escalation, and SLA tracking
• Performing service restarts, health checks, and basic server-level fixes

Industrial Training - IT Department at Jindal Stainless Limited (JSL)

• Gained hands-on experience in IT infrastructure support, including system installation, software configuration, and troubleshooting
• Learned practical skills in incident handling, documentation, and coordinating with senior IT engineers

Python Developer Intern at Elite Tech

• Developed & tested web applications, ensuring smooth performance & deployment

Bachelor of Technology in Information Technology – Chandigarh Engineering College, CGC Landran

Diploma in Computer Engineering – Government Polytechnic

Intermediate (12th) – OP Jindal Modern School, Hisar

Matriculation (10th) – OP Jindal Modern School, Hisar