
Ajit Swami
Technical Support Engineer with hands-on experience in AWS Cloud, Quality Assurance, Linux Administration, and Networking
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About
Technical Support Engineer with hands-on experience in AWS Cloud, Quality Assurance, Linux Administration, and Networking. Skilled in troubleshooting infrastructure and application issues, performing root cause analysis, and ensuring system reliability in Agile environments. Proficient in AWS services including EC2, VPC, IAM, S3, RDS, and CloudWatch, along with SQL and Python for basic scripting and database operations.
Experienced in software testing, defect tracking, and delivering high-quality solutions through structured QA processes. Seeking opportunities in Cloud Support, Technical Support, QA Engineering, or AWS Infrastructure roles.
Experience
Junior Test Engineer at Qualitas Global Services Pvt. Ltd. (2026-04 – Present)
- Performed end-to-end application testing across web-based applications in Agile environments.
- Created, executed, and maintained test cases to ensure software quality and production readiness.
- Identified, tracked, and resolved application defects through collaboration with development teams.
- Participated in SDLC and STLC processes, gaining exposure to software release and deployment workflows.
- Conducted root cause analysis of application issues and supported defect resolution activities.
- Collaborated with cross-functional teams to support continuous application improvements.
Quality Assurance Analyst at Qualitas Global Services Pvt. Ltd. (2025-10 – 2026-03)
- Reviewed and validated annotated datasets for AI/ML projects, ensuring 95%+ accuracy standards.
- Identified and corrected labeling errors according to project guidelines.
- Performed quality audits before final delivery to clients.
- Collaborated with team members to improve annotation accuracy and process efficiency.
Junior Gen AI Engineer – Data Annotation at Qualitas Global Services Pvt. Ltd. (2025-05 – 2025-10)
- Annotated and labeled image datasets using CVAT and SuperAnnotate tools for AI/ML training datasets.
- Annotated 1,000+ images and video frames with 95%+ accuracy through quality checks and validation.
- Identified and corrected annotation errors; improved workflow efficiency using process optimization techniques.
Education
Master of Science (M.Sc.) in Computer Science – Dr. D.Y. Patil Arts, Commerce and Science College (2023 – 2025)
Bachelor of Science (B.Sc.) in Computer Science – Indira College of Commerce and Science (2020 – 2023)


