Senior Executive
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Multi-tasking Team Leader well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
Worked with team to identify areas of improvement and devised solutions based on findings.
Daily checking & keeping keen focus on CPD (Customer promised date breaches), Escalations & Tickets closure. Complete updating on Daily Dash board.
