Ajmi Rahim

Detail-oriented documentation professional with experience in travel consultancy and telecalling. Proven track record in streamlining documentation processes, enhancing operational efficiency, and maintaining high standards of compliance and client relations.

Documentation Assistant - Dream Job Consultancy - Kothamangalam

(2025-02)

• Collaborated with teams to ensure documentation accuracy, reducing errors by 40%.
• Streamlined documentation processes, boosting overall efficiency by 30%.
• Managed version control to ensure up-to-date information is always available for users.
• Developed standardized templates that reduced document creation time by 50%.
• Maintained strict compliance with industry standards, effectively mitigating risks.

Telecaller - Mondial Education Institution - Muvattupuzha

(2024-07 - 2025-01)

• Developed strong rapport with clients, significantly boosting customer retention rates.
• Trained new team members on best telecalling practices and communication techniques.
• Collaborated with marketing to align outreach campaigns with telecalling efforts.
• Consistently maintained a high call volume while ensuring quality interactions.

Bachelor of Arts - Economics - Indira Gandhi College of Arts and Science (2020 - 2023)

Diploma - Business Accounting and Taxation - Consolidated Business School (2024 - 2024)