Akanksha Jain

Salesforce Developer specializing in Salesforce CPQ and Revenue Cloud Advanced (RCA), with nearly 2 years of experience at Cognizant building Apex-based automation and Lightning Web Components (LWC) for enterprise CRM environments. Hands-on with CPQ product catalogs, pricing rules, and quote-to-cash configuration, alongside CRM Analytics (CRMA), Sales Planning, and Enterprise Territory Management (ETM).

Certified Revenue Cloud

Consultant seeking to move deeper into CPQ/RCA-focused implementation roles.

Programmer Analyst / Salesforce Developer - Cognizant Technology Solutions - Indore, India

(2024-08)

• Designed and engineered custom business logic using Apex Triggers, Apex Classes, and Platform Events to automate complex business processes.
• Built an automated customer-to-sales team alignment process, reducing manual assignment effort and processing overhead.
• Built complex Salesforce Flows to streamline processes across business functions.
• Defined org-wide security structures, including profiles, roles, permission sets, and sharing rules, to ensure secure data access.
• Managed data flows and integrations, and designed CRM Analytics (CRMA) dashboards to surface actionable business insights.
• Configured Sales Planning and Enterprise Territory Management (ETM) modules to define rule-based territory boundaries.
• Developed reusable Lightning Web Components (LWC) to improve user experience and data presentation across internal applications.
• Configured and customized CPQ Solutions, including product configuration, pricing rules, and discount schedules to optimize sales processes.
• Implementing and maintaining Product Rules to ensure accurate quoting and compliance with business logic.
• Creating and managing Quote Templates, Approval Process, and Advanced Approval rules for streamlined quote-to-cash operations.
• Implemented CPQ discounting features including block pricing, volume-based validation rules, and term-based discounts.
• Working knowledge of Revenue Cloud Advanced (RCA) architecture, certified as a Salesforce Revenue Cloud Consultant.

Master of Science - Computer Science - Devi Ahilya Vishwavidyalaya (DAVV) (2021-01 - 2023-01)

Bachelor of Science - Computer Science - Barkatullah University (2018-01 - 2021-01)