Akanksha Pawar

Enthusiastic and hardworking professional with strong communication, teamwork, and customer service skills. Eager to contribute to a growth-oriented organization while enhancing my knowledge and building a successful career in hospitality and customer service.

Hostess - PAUL RESTAURANT

(2023-06 - 2024-07)

• Greeting guests warmly as they arrive.
• Managing reservations and the waiting list.
• Seating guests at appropriate tables.
• Answering phone calls and responding to customer inquiries.
• Coordinating with servers and managers to balance table assignments.

Receptionist - NYATI PLAZA

(2024-08 - 2025-09)

• Welcomed and assisted customers, visitors, and tenants with inquiries in a professional manner.
• Provided accurate information about mall stores, promotions, events, and facilities.
• Managed the reception desk, answered telephone calls, and directed inquiries to the guest

Receptionist and Sales Associate - DDSR GROUP

(2025-10 - 2025-12)

• Assisted customers in selecting products based on their needs and preferences.
• Achieved daily and monthly sales targets through effective customer engagement.
• Demonstrated product features, benefits, and promotions to increase sales.

Guest Relation Executive - THE BEIRHAUS

(2026-01)

• Welcomed guests and ensured a positive dining experience from arrival to departure.
• Managed table reservations, waitlists, and seating arrangements efficiently.
• Assisted guests with menu recommendations, promotions, and special requests.
• Coordinated with service, kitchen, and management teams to ensure smooth restaurant operations.
• Supported special events, VIP guests, and group bookings.
• Answered phone calls and responded to customer inquiries regarding reservations and services.

10th - CBSE (2019-01 - 2020-12)

12th - CBSE (2022-01 - 2023-12)

B.com - Shivaji University (2023-01 - 2026-12)

Aviation Certification - AVIATION INSTITUTE FRANKFINN (2024-01 - 2025-12)

MBA - Shivaji University