Akansha Verma

Customer Support Executive with experience in voice support, customer verification and CRM. Strong communication skills with the ability to handle calls, maintain accurate records and achieve daily targets.

Customer Support Executive (Intern) - Teleperformance India Pvt. Ltd. - Lucknow

(2025-08 - 2025-10)

• Handled inbound and outbound customer calls.
• Verified customer information and updated CRM records.
• Resolved customer queries while maintaining service quality.
• Prepared daily reports and maintained documentation.
• Achieved daily productivity and quality targets.

Bachelor of Business Administration - International Business (2023 - 2026)

Intermediate (2023 - 2023)

High School (2021 - 2021)