Project Program Technical Operation Manager
Send a job offer directly to this candidate
An Immediate Joiner worked at my last company in Mphasis . Experienced IT professional with 18+ years in IT Service Delivery and Project Management, known for leading cross-functional teams to deliver projects efficiently and meet all scopes timeline, budget, and quality requirements. Recognized by peers as a "Principal Problem Solver," I drive client satisfaction by acting as the client SPOC, managing stakeholder relationships, setting expectations, and proactively addressing issues.
Specializing in Unix/Linux administration and ITIL best practices, I have extensive experience in IT operations and large-scale infrastructure projects within demanding IT Services & Consulting environments. I have successfully managed multiple projects with 80+ FTEs across different time zones, excelling in SLA and KPI management, risk mitigation, and service quality standards.
As a strategic solution architect, I design and support server and network security, virtualization, and data center consolidation. I’ve led a team of 20+ DIRECT reportees technical experts through complex transitions, including point-of-sale systems to ongoing service delivery for investment banking clients. My expertise includes administering and maintaining 20,000+ servers, excelling in disaster recovery planning, and ensuring high system integrity across a network of 25,000 servers, demonstrating my troubleshooting skills and commitment to excellence.
An Immediate Joiner worked at my last company in Mphasis Experienced IT professional with 18+ years in IT Service Delivery and Project Management, known for leading cross-functional teams to deliver projects efficiently and meet all scopes timeline, budget, and quality requirements. Recognized by peers as a "Principal Problem Solver,"
B.E. (Electronics), VNIT College, Nagpur May/2005, H.S.C, SFS College, Nagpur Mar/1997,
S.S.C, ST. JOHNS HIGH SCHOOL, Nagpur Mar/1995