Research Executive, Marketing Intelligence - Economic Research Pvt Ltd.
(2024-02)
- Specialize in assisting all sectors of the construction industry to find the right project at the right stage, with the correct contact for engagement.
- Provide real-time insights on every live project across India, helping businesses stay ahead of opportunities.
- Deliver tailored intelligence and expert analysis for contractors, consultants, suppliers, and investors, aligning with their business strategy.
- Work with a team of industry analysts and economists, ensuring accurate, real-time data and strategic decision-making support.
- Offer verified data and key insights to help drive business growth and inform strategic decisions.
Wealth Relationship Manager - ICICI Bank Ltd. - Thane
(2023-04 - 2023-10)
- Created financial models to analyse and evaluate investment strategies.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Researched and evaluated potential investment products, educating clients on risks and rewards.
- Stayed updated on economic trends and investment opportunities to remain competitive in financial markets.
Senior Customer Relationship Executive - Band-2 - Platinum One Ltd. - Thane
(2019-09 - 2022-12)
- Trained and mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customer concerns, providing swift resolutions and escalating issues when necessary.
- Pitched pan-India projects for Godrej Properties, maintaining client satisfaction and building loyalty.
- Met qualitative and quantitative targets, achieving consistent success in customer service and sales.
Senior Customer Relationship Officer - Karvy DigiKonnect - Mumbai
(2018-12 - 2019-09)
- Processed information with a high level of accuracy to meet client needs.
- Launched Godrej Properties products to capture cross-sell opportunities.
- Resolved customer complaints while maintaining a focus on satisfaction and loyalty.
- Pitched pan-India projects for Godrej Properties, consistently driving business growth.
Operations Representative - Concentrix Pvt. Ltd. - Mumbai
(2016-12 - 2017-09)
- Resolved queries from Idea Telecom customers, providing effective support.
- Delegated work and coordinated staff responsibilities to ensure smooth daily operations.
- Cross-sold telecom products, contributing to sales growth.
