Akash Kajve

Remote Infrastructure Administrator with 4+ years of experience in enterprise IT operations, including Microsoft 365, Windows/Linux server administration, endpoint management, and infrastructure monitoring. Possess hands-on knowledge of AWS cloud services and strong foundational understanding of cloud computing concepts. Seeking opportunities in AWS Cloud / Cloud Support roles.

Remote Infrastructure Administrator - Automatic Infotech Pvt. Ltd

(2022-01)

• Administered Microsoft 365 services including Teams, Exchange Online, and SharePoint.
• Managed user accounts, mailboxes, permissions, and collaboration tools.
• Resolved L2/L3 escalation tickets with SLA compliance.
• Monitored infrastructure using Checkmk for performance and availability.
• Reduced downtime through proactive issue detection and resolution.
• Managed patching and system updates for servers.
• Managed device lifecycle using Microsoft Intune (Windows, iOS, Android).
• Deployed applications (Win32, LOB, Store apps).
• Implemented Conditional Access and compliance policies.
• Managed Windows updates, security policies, and configuration profiles.
• Provided remote troubleshooting and device recovery support.
• Managed Active Directory (users, groups, GPOs, authentication).
• Administered Windows & Linux servers (patching, monitoring, troubleshooting).
• Managed QNAP NAS storage, RAID, and backups.
• Performed backup monitoring, restore operations, and reporting.
• Maintained system documentation and compliance reports.
• Managed Ruckus Access Point
• Managed Sophos Endpoint Antivirus solutions.
• Performing Monthly Server Maintenance activity.
• Managed Sophos Firewall operations.

Bachelor of Computer Applications - BCA - Pune University (2016-01 - 2019-01)