Assistant Manager – MIS - Evermark Developers - Mohali, PB
(2026-03)
- Lead and manage tele-calling, sales, and IT teams, driving target achievement, lead conversion, and client relationship management.
- Build and maintain Power BI dashboards covering sales performance, lead status, agent productivity, project KPIs, and operational reporting.
- Designed a CRM and Lead Management Portal using Google Sheets, Google Apps Script, JavaScript, HTML, and CSS for lead capture, assignment, follow-up, and status tracking.
- Automated recurring data-management and reporting workflows, improving data accuracy and visibility for management review.
- Prepare daily, weekly, and monthly MIS reports with actionable insights for senior management and cross-functional teams.
Sr. MIS Analyst - Globsmart Infotech LLP - Mohali, PB
(2025-04 - 2026-02)
Client Engagement: Invest Dash Pty Ltd, Australia
- Managed and maintained large-scale Excel and Google Sheets systems for reporting, tracking, and analysis, using pivot tables, VLOOKUP/HLOOKUP, and macros to streamline recurring reports.
- Designed, built, and maintained multiple Google Apps Script–based forms for mobile and desktop platforms.
- Automated data workflows using ETL processes to clean, transform, validate, and standardize raw data.
- Implemented automation to improve data accuracy, consistency, and reporting speed for business decision-making.
- Improved team productivity through performance monitoring, conflict resolution, and workflow optimization.
ERP Executive - Chandigarh University - Mohali, PB
(2022-11 - 2025-04)
- Managed and supported in-house ERP and academic portals, including CUIMS and the Learning Management System (LMS), across Regular, Distance, and Online Learning programs.
- Coordinated with academic and administrative departments on ERP implementation, system conversion, user training, and module deployment.
- Administered and resolved issues on enterprise platforms including Google Workspace, Microsoft 365, Coursera, and LinkedIn Learning, ensuring high system availability and user support.
- Handled change management activities including issue tracking, system updates, and process improvements across ERP modules.
Assistant Examiner - GNA University - Phagwara, PB
(2022-01 - 2022-11)
- Managed result processing, audits, and reporting, streamlining workflows to improve operational efficiency and reduce errors.
- Ensured secure and confidential handling of examination materials in compliance with institutional policy and regulatory standards.
- Coordinated end-to-end examination administration including scheduling, logistics, and communication with faculty and students.
