Akash Masurkar

Results driven BBA graduate with hands on experience in business development, client relationship management, and cross-functional coordination. Proven ability to gather and analyze client requirements, perform gap analysis, and implement data-driven solutions that improve operational efficiency. Proficient in Power BI and MS Excel with demonstrated experience building analytics dashboards.

Skilled in stakeholder communication, process documentation, and translating business needs into actionable strategies. Seeking an Analyst or Business Development/Strategist role to leverage analytical and interpersonal skills.

Business Development Executive at Atlantic International Express (2024-08 – 2025-02)

• Conducted structured requirements gathering sessions with prospective clients to understand shipping and logistics needs, translating insights into customized service proposals that improved conversion rates.
• Negotiated and finalized service contracts with business clients, strengthening client retention and satisfaction within the assigned region.
• Analyzed client account data to identify upselling and cross-selling opportunities, contributing to consistent achievement of monthly sales targets.
• Coordinated with internal operations teams to resolve client escalations, reducing turnaround time for issue resolution and improving customer satisfaction scores.
• Maintained accurate records of client interactions, service agreements, and feedback in CRM systems, supporting data integrity and business reporting.

Marketing & Sales Volunteer at Gofig (2023-01 – 2024-12)

• Engaged potential customers through live product demonstrations at kiosk setups across multiple Awfis workplace locations in Pune, improving lead conversion.
• Collaborated with team members to refine customer engagement strategies based on real-time feedback, enhancing overall campaign effectiveness.
• Promoted products and services across multiple high-footfall locations, contributing to brand awareness initiatives.

Bachelor of Business Administration in Business Administration – Tilak Maharashtra Vidyapeeth (2022-01 – 2025-12)

Higher Secondary Certificate in HSC – Class XII – LPS (2018-01 – 2020-12)

Secondary School Certificate in SSC – Class X – Maharishi Vidya Mandir (2016-01 – 2018-12)