Akash Patel

A high-energy technocrat with 10 years of experience in IIS/MSSQL Cloud Servers Support and Software / Database configuration and deployment on cloud servers across accounts expertise Healthcare Domain. Experienced in Network Administration, Security Admin & Maintenance and Data Warehousing. Expertise in System Analysis, Gap Analyzing, Customization, Migration and Documentation.

Skilled in mapping clients' business requirements and translating these requirements into functional specifications, services, implementations and custom designing solutions in coordination with business analysts. Track record of designing customized IT products for high profile clients; capability to interface with clients, suggest viable software solutions. Expertise in Testing, Change, Disposition and Release Management for large scale enterprise applications and products.

Developed solutions to optimize, enhance, manage clients' business, execution of solution identification exercise involving client interaction, development of workflow solution, solution customization, configuration & implementation.

Manager (Systems & Support) - ELLKAY Software Pvt Ltd - Ahmedabad

(2011-11)

EMR Archive/CareEvolve product accounts and post production support. Project: EMR Projects. Environment: SQL and Web servers.

• Deploying, automating and configuring IT solutions on Cloud Servers; executing PowerShell Scripting using knowledge of Microsoft SQL and IIS 6, 7 & 8 to manage and support both SQL Server 2012/2014 and IIS web servers.
• Requirement gathering for new enhancements in EMR Archive / CareEvolve product and assisting in Go Live in Production
• Monitoring SQL Server 2012/2014 environment, server health database growth, backup, tuning, patching, and disaster recovery
• Maintaining cross-functional coordination with development & conversion team to manage .Net web application, placement, troubleshooting and monitoring.
• Ensuring environment and platforms are secured, efficient and able to scale with anticipated growth.
• Maintaining SSL certificates on multiple servers and coordinating with team members to ensure technical and training documentation.
• Strategizing and implementing SQL Server Maintenance plan and supervising schedule backup jobs of the IIS 7/8 .Net environment, monitor application pools and system response time, server health, and disaster recovery
• Giving advisory services to management on best practices and operating procedures for future application integration with SQL server and IIS servers
• Designing and testing various offline published with new features/improvements of web packages
• Coordinating with platform engineering team to bring up the new capabilities to the pipeline
• Managing Continuous Integration and Configuration Management Tools in Cloud Servers
• Creating shared libraries for Jenkins for using in any application on-boarding for reducing redundancy
• Improving developer workflow, increasing scalability and optimizing speed
• Building multiple dashboards for business data statistics to present to higher management.
• Assisting with all stages of test data & performing testing in coordination with script SIT (QA), UAT, Performance testing team by reviewing test plan, test scripts and attending defect meetings to make sure SIT (QA), UAT
• Making automated positioning using configuration management technology; implementing new modules and upgrades and completing fixes within the production environment
• Creating requirements and evaluating PRD (Product Requirement Document); troubleshooting and resolving existing information systems errors

B.E. - Information Technology - BVM, Sardar Patel University (2011)