Akash Raikwar

Salesforce Commerce Cloud (SFCC) Developer with nearly 2 years of experience in B2B e-commerce development using SFRA, JavaScript, ISML, and Page Designer. Currently working at Capgemini, delivering storefront enhancements, cart and checkout optimization, PLP/PDP customization, and content management solutions for enterprise clients. Hands-on experience with REST and OCAPI integrations, SFCC Jobs and Hooks, and Agile/Scrum methodologies, with strong cloud fundamentals and a focus on performance and scalable implementations.

Associate Consultant at Capgemini India Private Ltd. (2024-03 – Present)

Project: L'Oréal B2B E-commerce | SFRA, JavaScript, ISML, Page Designer, REST APIs

• Worked on an enterprise B2B Salesforce Commerce Cloud (SFCC) implementation using SFRA, JavaScript, ISML, and Page Designer
• Developed and enhanced SFRA controllers, routes, and server-side logic to support scalable B2B commerce workflows and platform stability
• Built reusable ISML templates and Page Designer components, enabling dynamic layouts, faster content updates, and reduced development effort
• Optimized homepage and landing page experiences using Page Designer, contributing to a 15% improvement in customer satisfaction and conversion readiness
• Re-engineered B2B promotions and loyalty logic, improving repeat purchase behavior and average order value
• Optimized cart, pricing, and loyalty calculation logic by refactoring SFRA business rules, achieving a 40% reduction in cart response time and reduced checkout drop-offs
• Customized PLP and PDP experiences using SFCC components and ISML, improving product discovery and product-to-cart conversion
• Enhanced checkout and shipping workflows, enabling flexible delivery options and reducing order processing failures
• Implemented dynamic content delivery using content slots and content assets, reducing developer dependency and accelerating marketing campaign launches
• Developed and configured SFCC Jobs and Hooks, and integrated OCAPI and REST APIs for scheduled processing and third-party system integrations
• Collaborated in an Agile/Scrum environment, participating in deployments, UAT defect resolution, code reviews, and performance tuning

Bachelor of Technology (Honours) in Computer Science and Engineering – Oriental Institute of Science and Technology, Bhopal (2019 – 2023)