Akhil D

Adaptable professional with 4.1 years of experience and a proven knowledge of customer service, project planning and workflow prioritization. Aiming to leverage my skills to successfully fill the Administrator role

• Around 4.1 years of experience as JIRA Administrator in customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes.
• A professional who possesses experience in Atlassian JIRA Administration, analysis, design, Project management, Agile methodologies, Collaboration tools, Continuous integration.
• Provided ongoing support and configuration for JIRA projects, workflows, screens, fields, permissions and other administrative tasks.
• Working with Script Runner for Workflow Functions, JQL Search Extensions and Integration Services.
• Responsible for creating complex JIRA workflows, conditions, setting up and maintaining JIRA.
• Worked on JIRA Agile projects like Creating Scrum/Kanban boards, configured columns, Filters and Reports for Sprints.
• Perform bulk changes and CSV imports
• Build structured queries using Basic and advance JIRA Query Language (JQL) to search for issues.
• Having good administration experience in maintaining Atlassian products like JIRA, Confluence, and Bamboo etc.
• Experience in using Application-Navigator & Application Links
• Experience in increasing performance of Jira using System configuration
• Having knowledge on JIRA API Tools to move Service Desk tickets of one issue type to a JIRA project of another issue type and to extract the list of JIRA users with the respective JIRA Groups and Project Roles.
• Have very good knowledge in Database clustering and taking the JIRA, Confluence DB backup's
• Experienced in performing Atlassian installations, migrations and gained skills to schedule back- ups Integration.
• Experienced in JIRA Customization with JIRA code, Jelly services and REST API.
• Capable to keep track of issues & requests and ensure proper follow-up to closure.
• Integrating JIRA with single sign on (SSO) plug-ins.
• Upgraded all the plug-ins and applications (confluence, JIRA, Bit bucket) and synced with the old production applications.
• Lead many teams in agile meetings, used JIRA Agile for management of team projects.
• Customized and branded JIRA (Server and Cloud) according to client requirements.
• Contributed for daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), identifying and resolving a wide variety of build-related issues for different products and versions.
• Experience with Test Cycle management in JIRA and JIRA Upgrade with minimal down time.

Bachelor of Engineering in Electrical and Electronics Completed from JNTU Hyderabad