Akhil Kaimal

Business Analyst and Operations professional with 5+ years of experience across BFSI (banking, insurance), process documentation, and stakeholder coordination. Skilled in requirements analysis, MIS reporting, UAT/test case execution, and cross-functional coordination between business and technical teams. Adaptable across Business Analysis, Operations, MIS/Reporting, and HR Operations functions, with an MBA in HR & Marketing and hands-on Agile delivery experience.

Immediately available to join.

Business Analyst - HCLTech - Sholinganallur, Tamil Nadu (Hybrid)

(2022-06)

BFSI: Core Banking & Life Insurance Platforms

• Led requirements gathering and gap analysis on core banking and life insurance platforms, translating regulatory needs (KYC, AML) into BRDs and FSDs, resulting in clearer development handoffs.
• Designed and executed test cases against business requirements on a life insurance platform, validating that functional specs were correctly implemented before UAT sign-off.
• Participated in Agile ceremonies - sprint/iteration planning, daily stand-ups, sprint demos, and retrospectives, resulting in tighter alignment between business requirements and delivery timelines.
• Managed UAT cycles by designing test scenarios and coordinating stakeholder sign-off.
• Managed stakeholder communication using RTMs and governance/MIS reporting, resulting in improved visibility into project status for leadership.

Associate - EXL Service - Kochi, Kerala

(2018-11 - 2019-12)

US-Based Healthcare Process

• Managed process documentation and data verification for a US-based healthcare process, ensuring accuracy against client SOPs.
• Supported process improvement initiatives by identifying documentation gaps and recommending SOP updates - early exposure to the analysis and documentation skills central to Business Analyst and Operations roles.
• Coordinated with cross-functional teams to resolve data discrepancies, resulting in improved query turnaround time.

MBA - Marketing & HR - Amrita School of Business, Kochi Campus

B.Com - KMEA College of Arts and Science