Akhila Prasannan

Highly motivated and detail-oriented individual with strong analytical, problem-solving, and communication skills. Capable of understanding business needs, working with data, and supporting effective decision-making. Quick learner with a positive attitude, adaptable to new environments, and committed to continuous professional growth.

Team Member (Customer Service & Sales Support) - Kentucky Fried Chicken (KFC)

(2025-11 - 2026-02)

• Delivered high-quality customer service in a fast-paced environment
• Handled billing, order processing, and resolved customer queries
• Promoted combo offers and upsold products to increase sales
• Maintained positive customer relationships and ensured satisfaction

Data Analyst Intern - Easy Course

(2025-06 - 2025-06)

• Analyzed customer data to identify trends and behavior patterns
• Assisted in preparing reports to support business and sales decisions

AI Intern - Aries Group of Companies

(2023-06 - 2023-09)

• Worked on data-driven solutions with real-world business applications
• Strengthened analytical thinking and problem-solving abilities

PG Diploma - Banking and Financial Services - IBIS Academy, Thrissur, Kerala (2025 - 2026)

B.Sc - Computer Science with AI & Data Science - Rathinam College of Arts & Science, Coimbatore (2022 - 2025)