Akriti Gautam

Professional with proven expertise in driving data-led process improvements and operational excellence. Led two structured performance transformation initiatives using Pareto analysis and root-cause diagnostics, delivering an 80% reduction in recurring issues across 83 units and elevating a bottom-ranked unit to top 4 performance. Excelled at influencing and aligning multi-level stakeholders without formal authority to execute complex changes.

Designed and implemented Excel-based reconciliation systems (XLOOKUP, SUMIFS, COUNTIFS) and Power BI dashboards that enhanced data accuracy, visibility, and decision-making across cross-functional teams.

Management Trainee – Programme & Operations Analytics at Indus Towers Pvt. Ltd. (2025-10 – Present)

• Maintained and enhanced Power BI dashboards for real-time operational visibility, KPI tracking, and cross-functional decision support across supply chain and operations teams.
• Developed and managed Excel-based reconciliation systems using VLOOKUP, XLOOKUP, SUMIFS, and COUNTIFS to track inventory and asset data across multiple locations, identifying and resolving discrepancies.
• Applied data analytics and root-cause methodologies to support operational excellence initiatives, contributing to significant reduction in recurring issues and performance improvement.
• Coordinated with multi-level stakeholders (from field teams to senior leadership) to ensure SLA compliance, escalation management, and smooth execution of improvement programmes without formal reporting authority.
• Contributed to process optimization and continuous improvement efforts, leveraging Lean principles and structured problem-solving frameworks.

Summer Intern – Financial Analytics & Client Advisory at Bajaj Capital Limited (2024-04 – 2024-06)

• Built an Excel-based risk calculator using client financial data to assess risk profile and inform investment recommendations.
• Compared SIP options against individual client goals and risk profiles to support personalised financial planning.
• Designed client-facing explainer materials to simplify investment concepts and improve client understanding of recommendations.
• Combined data analysis with direct client interaction to translate financial complexity into actionable, goal-aligned guidance.

MBA in Information Technology · Strategy & Marketing – Indian Institute of Management Jammu (2023 – 2025)

M.Sc. in Science – Maa Shakambari University (2021 – 2023)

B.Sc. in Science – Ch. Charan Singh University (2019 – 2023)