Akshatha N Acharya

Project Coordination and Healthcare Operations professional with 4+ years of experience coordinating cross-functional teams, supporting client onboarding, tracking deliverables, managing requirements, and supporting end-to-end project execution in health tech and digital solutions environments. Experienced in stakeholder communication, virtual meeting coordination, CRM management, Microsoft Excel, Microsoft Teams, Microsoft Outlook, project reporting, documentation, process improvement, and data management. Demonstrated ability to manage multiple workflows, maintain accurate project records, support remote collaboration, and deliver timely project outcomes.

Business Development Associate - BioQuest Solutions Pvt. Ltd. - Bangalore

(2025-04 - 2026-02)

• Coordinated 10+ healthcare client onboarding projects, managing requirements gathering, stakeholder alignment, milestone tracking, deliverables, and on-time implementation.
• Managed CRM pipeline for 200+ hospital stakeholders, tracking project follow-ups, deliverables, risks, issues, and progress using agile principles.
• Documented 50+ client requirements and collaborated cross-functionally with product, marketing, and operations teams to resolve issues, close action items, and meet deadlines.
• Organized and coordinated weekly stakeholder meetings using Microsoft Outlook and Microsoft Teams; prepared meeting notes, drafted internal communications, and followed up on action items.
• Developed weekly project status reports, lead conversion dashboards, KPI analytics, and Excel-based trackers to support decision-making and process optimization.
• Led requirement gathering sessions with directors and quality heads, ensuring scope alignment and minimizing project pauses by 20%.
• Consolidated CRM and internal-tool data into structured spreadsheets, ensuring accurate data entry, documentation, and reporting.

Senior Sales Executive - Global Solutions Pvt. Ltd.

(2024-11 - 2025-03)

• Directed end-to-end order lifecycle activities for 30+ monthly transactions, from quotation through delivery, coordinating with logistics and finance teams.
• Maintained project and transaction documentation for compliance, updated internal systems and spreadsheets with payment and order data, and managed client communications to reduce delays by 15%.
• Tracked deliverables, highlighted delays, and coordinated internal and external follow-ups to support timely order completion.
• Implemented process improvements in sales tracking, enhancing operational efficiency and stakeholder satisfaction.

Senior Catalogue Associate / Key Account Management - Medibox Digital Solutions Pvt. Ltd.

(2018-07 - 2021-09)

• Managed pharmaceutical data projects covering 1,000+ product records, conducting data validation, cleansing, quality audits, issue tracking, and structured documentation to achieve 99% accuracy.
• Consolidated data from multiple sources into master Excel trackers and maintained accurate, organized records for operational reporting.
• Coordinated with vendors and internal stakeholders to deliver catalogue updates on schedule and resolve workflow bottlenecks.
• Generated performance reports and maintained quality audit documentation to support process compliance and operational visibility.
• Trained 5+ team members on process adherence, documentation practices, process improvement, and team productivity.

Bachelor of Pharmacy - Pharmacy - PES College of Pharmacy, Bangalore (2013 - 2017)