Akshay Chavan
Fraud Verification Analyst
About
Detail-oriented and customer-focused professional with experience in customer support, claims handling, data operations, and process management. Seeking an entry-level opportunity in KYC/AML compliance, customer due diligence (CDD), transaction monitoring, or financial operations. Familiar with AML concepts including sanctions screening, SOF/SOW checks, and customer risk assessment.
Experience
Fraud Verification Analyst - Amazon Development Centre Pvt Ltd
(2025-05 - 2025-10)
- Verifying customer or seller information, reviewing documents, and investigating flagged accounts or orders by assessing risk
- Monitoring transactions and identifying suspicious or fraudulent activities.
- Escalating cases to the compliance team by following standard SOP and company policies.
Senior E-Relationship Associate - Redisolve Software Pvt Ltd
(2024-11 - 2025-03)
- Handled international customer chat support and resolved customer queries efficiently.
- Worked in a process-driven and target-oriented environment.
Motor Claim Expert - Navnit Insurance Broker Pvt Ltd
(2017-01 - 2018-01)
- Coordinated between customers, insurance companies, and service centers during claims processing.
- Reviewed claim-related documents and maintained proper records.
Trainee Motor Claim Facilitator - Chola MS General Insurance Pvt Ltd
(2016-01 - 2017-01)
- Prepared inspection and liability reports during claim settlement processes.
- Maintained documentation accuracy and reporting standards.
Education
Bachelor of Technology - Automobile Engineering - RIT Shivaji University
HSC - Maharashtra Board
SSC - Maharashtra Board
