Akshay Chavan

Detail-oriented and customer-focused professional with experience in customer support, claims handling, data operations, and process management. Seeking an entry-level opportunity in KYC/AML compliance, customer due diligence (CDD), transaction monitoring, or financial operations. Familiar with AML concepts including sanctions screening, SOF/SOW checks, and customer risk assessment.

Fraud Verification Analyst - Amazon Development Centre Pvt Ltd

(2025-05 - 2025-10)

• Verifying customer or seller information, reviewing documents, and investigating flagged accounts or orders by assessing risk
• Monitoring transactions and identifying suspicious or fraudulent activities.
• Escalating cases to the compliance team by following standard SOP and company policies.

Senior E-Relationship Associate - Redisolve Software Pvt Ltd

(2024-11 - 2025-03)

• Handled international customer chat support and resolved customer queries efficiently.
• Worked in a process-driven and target-oriented environment.

Motor Claim Expert - Navnit Insurance Broker Pvt Ltd

(2017-01 - 2018-01)

• Coordinated between customers, insurance companies, and service centers during claims processing.
• Reviewed claim-related documents and maintained proper records.

Trainee Motor Claim Facilitator - Chola MS General Insurance Pvt Ltd

(2016-01 - 2017-01)

• Prepared inspection and liability reports during claim settlement processes.
• Maintained documentation accuracy and reporting standards.

Bachelor of Technology - Automobile Engineering - RIT Shivaji University

HSC - Maharashtra Board

SSC - Maharashtra Board