Akshay Kumar

Results-driven Store Manager with over 8 years of experience leading high-growth retail and technical operations. Proven track record of scaling revenue by 158% and transforming disorganized store environments into efficient, high performing hubs.

Experience in e-commerce integration and retail software. A versatile leader capable of managing diverse teams of up to 15-20 staff members while maintaining 100% inventory accuracies.

Clinic Manager at Vetic Pet Hospital (2026-01 – 2026-08)

• Patient Registration: Greeting visitors, collecting personal information, and updating patient files.
• Appointment Scheduling: Managing the daily calendar, booking follow-ups, and handling cancellations or waitlists.
• Team Management: Leading a specialised team of 35 employees with ACM, Paravet, and HK staff while overseeing end-to-end sales procedures, billing, and logistics.
• Billing and Payments: Processing patient fees, managing invoices, and handling basic insurance paperwork.
• Sales: Explaining about Membership package and Insurance to achieve monthly Target.
• Communication: Answering phone calls, responding to emails, and directing patient inquiries.
• Inventory Management: Tracking stock levels of medical supplies, protective gear, and basic pharmaceuticals.
• Sanitation: Sterilizing medical equipment and ensuring examination rooms remain clean and safe.
• Record Keeping: Archiving physical and digital health documents while protecting patient privacy.

Store Manager Retail & E-Commerce at Living Liquidz pvt ltd (2023-02 – 2025-12)

• Revenue Growth:- Spearheaded a strategic sales initiative that increased Monthly Total Delivery (MTD) revenue from 12 Lakh to 31 Lakh, representing a 158% growth.
• Operational Leadership:- Directed full daily operations and a high-performing team of 18-23 staff members, including hiring, training, and scheduling.
• Merchandising:- Overhauled store visual merchandising and product placement strategies, directly contributing to increase in monthly revenue by maximising visibility of high-margin SKUs.
• Loss Prevention:- Drastically reduced breakage and inventory shortages to "bare minimum" levels by instituting weekly internal audits and leveraging advanced retail software.

Store Manager | Operations at IRobot India (2017-08 – 2023-01)

• B2B & Retail Strategy:- Managed high-value product placement and relationships with major national retailers like Vijay Sales while leading technical product demonstrations.
• Team Management:- Led a specialised team of 10 employees while overseeing end-to-end sales procedures, billing, and logistics.
• Merchandise:- Directed planogram compliance and premium product displays across major retail partners ensuring brand consistency and optimizing shelf share against competitors.

Customer Service at Thomas Cook - Tours and Travels (2016-05 – 2017-07)

• International Client Relations: Managed critical communication regarding international tours and coordinated scheduling for visa interview.

Bachelor of Computer Applications in Computer Applications – Manipal University Jaipur (2028)

Higher Secondary Certificate – Maharashtra Board (2014)

Secondary School Certificate – Maharashtra Board (2012)