Content moderator
Send a job offer directly to this candidate
Accomplished professional with a proven track record of successfully working in content moderation, transaction processing, and project management. Seeking a challenging position where I can fully utilize my leadership and communication skills by working in a high paced environment.
Trust & Safety New Associate at Accenture (2022-10 – Present)
As a Trust & Safety Associate, I have been responsible for moderating user-generated content across text, audio, and visual formats to ensure alignment with platform policies and community standards. My role includes working on detailed annotation tasks for both text and audio data, supporting the development of AI and machine learning models. I actively contribute to content research initiatives and manage project trackers using Microsoft Excel, while also creating dashboards and performance reports in Tableau to track progress and quality metrics.
I served as the Point of Contact (POC) for a product classification project, coordinating between team members and management to resolve queries and maintain smooth workflows. Additionally, I provided support in quality assurance by conducting backup reviews and ensuring accuracy, and played a key role in training and onboarding new team members by explaining guidelines and standard procedures.
Transaction Processing Representative at Accenture (2021-04 – 2022-10)
Worked on two key projects: Product Classification and DPAI. In the Product Classification project, categorized products based on defined category guidelines to support Amazon's business requirements. In the DPAI project, focused on the accurate identification of product pages to enhance catalog quality. Ensured high accuracy and consistency in data handling and processing tasks.
Bachelor of Arts in English honours – University of Delhi (2017 – 2020)
Class 10+2 – SVS Inter College, Firozabad, Uttar Pradesh (2015 – 2016)