Assistant Restaurant Manager - Kappa chakka Kandhari (KCK) - Chennai
(2020-01)
- Supervising and training staff, including servers, bartenders, and kitchen staff.
- Scheduling staff, managing payroll, and addressing employee issues.
- Ensuring adherence to company policies and procedures.
- Greeting customers, handling reservations, and addressing customer inquiries.
- Resolving customer complaints and ensuring a positive dining experience.
- Maintaining high standards of customer service.
- Assisting with opening and closing procedures.
- Managing inventory and ordering supplies.
- Ensuring the restaurant is clean and well-maintained.
- Assisting with budgeting, financial reporting, and cost control.
- Ensuring compliance with health and safety regulations.
- Maintaining a safe and secure environment for customers and staff.
Restaurant Captain - Malabar Grand Palace Restaurant - Muscat
(2017-01 - 2019-10)
- Responsible for operating F&B outlets assigned.
- Monitoring & ensuring F & B service operations are running smoothly.
- Organizing duty roster of service staff.
- Cost control, inventory, Training
- Maintaining SOP for quality.
- Introducing innovative ideas for generating targeted sales
- Guest interaction, menu planning.
- Addressing guest requirement and reaching to them
F & B Service - Waiter - MRA Restaurant - Qatar
(2015-01 - 2017-01)
- To ensure that the linen is picked up from the linen department and returned at the end of the shift.
- To ensure that enough stocks are maintained for the items required for the smooth running of the restaurant/outlet.
- To ensure that the cruet-sets, sauce bottles are cleaned and topped up on a daily basis.
- To ensure that the order is picked up from the kitchen and brought to the side-station, so that the steward may serve the Guest promptly.
- To ensure that the Guests water goblets/tumblers are constantly topped.
- To clear the side station and always keep it neat and tidy.
- To keep the side station well stacked at all times.
- To take dirties to the wash-up and collect them when washed.
- To be aware of the menu and beverages served in the outlets.
- To ensure quality in all aspects of the jobs.
- To follow the Apprentice program and schedule.
- Making the store requisition as per the requirement of Food and Beverages.
F & B Service - Waiter - P J Princess Regency Resort - Cochin
(2013-10 - 2014-07)
- To ensure that the order is picked up from the kitchen and brought to the side-station, so that the steward may serve the Guest promptly.
- To ensure that the Guests water goblets/tumblers are constantly topped.
- To clear the side station and always keep it neat and tidy.
- To be aware of the menu and beverages served in the outlets.
- To ensure quality in all aspects of the jobs.
- To ensure that the linen is picked up from the linen department and returned at the end of the shift.
F & B Services - Trainee - Cidade De Goa 5 Star Deluxe Resort - Goa
(2013-05 - 2013-09)