Alen Thomas

AI/ML-driven Software Engineer with hands-on experience architecting intelligent, agent-powered platforms for enterprise aviation clients. Currently building multi-agent systems and adaptive UI frameworks for IndiGo through AlonOS, leveraging Microsoft Agent Framework, RAG pipelines, and knowledge graphs to drive measurable improvements in user experience and operational automation. AWS Certified Cloud Practitioner and Certified Ethical Hacker (CEH), with strong foundations in full-stack development, LLM orchestration, and scalable system design.

Associate Software Engineer at AlonOS (2025-07 – Present)

• Architecting and integrating AI/ML-driven intelligence across web and mobile customer-facing platforms for IndiGo — delivering measurable gains in user personalisation, workflow automation, and operational efficiency at enterprise scale.
• Engineering production-grade multi-agent systems and adaptive UI frameworks using Microsoft Agent Framework, Next.js, and CopilotKit — reducing manual user intervention in critical booking workflows.

B.Tech in Computer Science with AI/ML Specialisation – Vellore Institute of Technology (VIT), Bhopal (2021 – 2025)