Alex

Dynamic customer service professional with proven expertise at Taskus, excelling in issue resolution and customer relationship management. Adept at utilizing CRM software to enhance service quality, I consistently drive customer satisfaction and foster collaborative team environments. Committed to delivering exceptional support and improving operational efficiency.

Customer Service Teammate - Taskus | Mohali - Mohali

(2023-04 - 2025-11)

• Assisted customers with inquiries and resolved issues efficiently.
• Collaborated with team members to enhance service quality and customer satisfaction.
• Utilized CRM software to track customer interactions and manage support tickets.

Sita Devi Inter College | Up (2017-03)