Alex Sam Jebakumar
AI/ML Developer and Service Engineer
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About
Results-driven AI/ML Developer and Service Engineer with 1+ year of professional experience in troubleshooting complex electrical systems and developing intelligent software solutions. Expert in Python, machine learning, and computer vision with proven ability to deliver high-accuracy predictive models (92-95% accuracy). Strong foundation in both hardware and software engineering from EEE background.
Seeking challenging role to leverage technical expertise in AI/ML development and problem-solving.
Experience
Service Engineer - TATA ELECTRONICS - Mahindra City, TamilNadu
(2024-12)
- Diagnosed and resolved electrical & electronics faults in 20+ industrial machines achieving 99%+ success rate
- Significantly improved machine quality metrics by reducing retest failures from 6% to 2% through systematic troubleshooting
- Successfully passed GRR (Gauge R&R;) testing for 21 machines including acoustic systems, brightness testing, and touchpad assemblies
- Performed onsite installations, retrofits, and line bring-up activities with zero downtime incidents
Service Engineer - PEGATRON - Mahindra City, TamilNadu
(2023-12 - 2024-11)
- Identified and resolved electrical and electronics defects in 84+ machines with 100% resolution rate
- Managed 4+ concurrent projects simultaneously while maintaining quality standards and deadlines
- Collaborated with cross-functional teams to implement corrective actions and process improvements
Education
Bachelor of Engineering - Electrical & Electronics Engineering - Einstein College of Engineering (2022-07)
Diploma - Electrical & Electronics Engineering - MSPVL Polytechnic College (2019)
