Alfaaz Anwar
Senior Sales & Customer Relationship Professional
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About
Results-driven sales expert with 7+ years of expertise in Telecom and Retail management. Proven track record at Bharti Airtel and Samsung in driving revenue, managing high-value portfolios, and leading retail operations to achieve 100%+ sales targets.
Experience
Customer Relationship Officer - Bharti Airtel Pvt Ltd
(2023-01)
Managed high-priority corporate and retail accounts, ensuring 95%+ customer satisfaction and retention.
- Developed long-term client relationships.
- Resolved complex service issues effectively.
- Exceeded monthly revenue targets consistently.
Senior Sales Officer - Samsung Mobile Pvt Ltd
(2021-01 - 2022-12)
Spearheaded premium smartphone sales and retail floor management for Samsung's top-tier devices.
- Optimized product displays to increase footfall.
- Analyzed sales trends to forecast inventory.
- Led high-impact promotional campaigns.
Store Manager - Oppo Exclusive Showroom
(2018-01 - 2021-12)
Led Oppo Exclusive showroom operations for 3 years, managing staff and inventory turnover.
Education
Bachelor of Arts - General - Ranchi University (2013)
Higher Secondary - W.B.C.H.S.E - Jay Kay Nagar High School (2010)
Madhyamik - W.B.B.S.E - Jay Kay Nagar High School (2008)
