Product and Application Support Specialist ,DBMS.
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Experienced Senior Information System Consultant with a 14+ years background performing analysis on various business platforms and technologies. Adept at supporting quality software development projects and developing functional and technical specifications. Proficient in SQL and Service-now.
Analyst professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up to date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.
Experience in monitoring project performance to ensure company success. Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits. To contribute superior project, operational management skills and experience in IT Service Management and SQL Skills.
Manage SQL Server databases.
Configure and maintain database servers and processes.
Monitor system's health and performance.
Ensure high levels of performance, availability, sustainability, and security.
Analyse, solve, and correct issues in real time.
Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals.
Monitored project progress by tracking activities and publishing progress reports.
Analysed proposed and extant systems for technological limitations and conformation with current technology needs.
Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds.
Utilized change management techniques to provide smooth transitions during new hardware and software introductions.
Pinpointed cost-effective improvements to system components for designated upgrades cycles.
Documented ongoing system performance, verifying metrics.
Trained junior personnel on process flow during onboarding
Bachalor of Computer and Application.
Post Graduation in Diploma and management completion date May 2023, Specialization in.
Information And System Management.
