Ali Qureshi
Owner / Operator
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About
Customer support and business operations professional with experience in voice-based customer support, business development, restaurant operations and running a small business. Holds a BSc in Computer Science and has worked in India and Dubai. Confident in customer communication, handling customer concerns, client interaction and day-to-day operations. Available to join immediately.
Experience
Owner / Operator - The Indian Baithak - Mumbai, India
(2025-08 - 2026-04)
- Started and operated a restaurant and gaming-zone business.
- Handled day-to-day business operations and customer-facing responsibilities.
- Closed the business after operating and rental costs became unsustainable.
Business Development Executive - Spoton Training Institute - Dubai, UAE
(2024-06 - 2025-05)
- Worked in a business development role involving client communication and business outreach.
- Supported business development activities and customer/prospect interactions.
Restaurant Runner - Babati - Dubai, UAE
(2023-10 - 2024-05)
- Supported restaurant service operations and customer-facing duties in a busy hospitality environment.
Customer Support Representative - Airbnb - India
(2023-04 - 2023-08)
- Handled customer support calls and communicated with customers about their concerns.
- Focused on understanding customer issues and providing professional support.
Restaurant Manager - Cloud Kitchen - India
(2019)
Approx. 2019 (about 2 months)
- Supported day-to-day cloud-kitchen operations and restaurant coordination.
Salesperson - Gym - India
(2019)
2019 (about 3–4 months)
- Handled customer interaction and sales-related responsibilities.
Freelance Event Production / Security Support - India
(2018 - 2019-02)
- Worked on freelance event production and security-related support.
Education
BSc - Computer Science (2018)
