Housekeeping Supervisor at Karma Royal Palms (2026-03 – 2026-06)
- Supervise and coordinate daily housekeeping operations to ensure guest rooms, public areas and back-of-house areas meet hotel cleanliness standards.
- Conduct regular room inspections to ensure cleanliness, presentation and compliance with hotel standards.
- Prepare daily work schedules, assign duties and monitor staff performance.
- Ensure proper use, handling and storage of cleaning chemicals, equipment and supplies.
Service Operations Executive at Alister Tyre Service (2022-04 – 2026-01)
- Delivered prompt and accurate customer service, handling inquiries, support requests and complaints to ensure positive experiences and high satisfaction.
- Processed billing, invoicing and managed cash records.
- Built professional relationships with customers through effective communication and issue resolution.
- Recorded transactions and prepared daily/weekly summaries.
- Managed full inventory of tyres and spare parts and tracked stock levels.
On-Street Civil Enforcement Officer (CEO) at NSL Ltd (2017-11 – 2018-10)
- Issued Penalty Charge Notices (PCN's) to vehicles in breach of parking restrictions, ensuring accurate documentation, photographic evidence and fair application of rules.
- Engaged professionally with residents and drivers while maintaining high standards of customer service.
- Patrolled designated public streets and areas to monitor compliance with parking rules.
